FAQs

General Questions

What is NeuroMat?

NeuroMat is an at‑home EMS (Electrical Muscle Stimulation) foot mat designed to gently stimulate the nerves and muscles in your feet and lower legs. It’s created to help relieve burning, tingling, and numbness while supporting healthy circulation.

Who is NeuroMat for?

NeuroMat is designed for adults who experience foot discomfort such as burning, tingling, heaviness, or numbness and want a non‑invasive, drug‑free way to support everyday foot comfort at home.

Is NeuroMat a medical device?

NeuroMat is a wellness device that uses EMS technology to stimulate muscles and support circulation. It is not a substitute for professional medical diagnosis, treatment, or prescribed therapy.

How to Use NeuroMat

How do I use NeuroMat?

  1. Place NeuroMat on a flat, dry surface.
  2. Sit comfortably and place your bare feet on the mat.
  3. Turn it on and select a comfortable intensity level.
  4. Use for about 15 minutes per session, once or twice daily.

Does using NeuroMat hurt?

Most people experience a gentle tingling or pulsing sensation. You can adjust the intensity to a level that feels comfortable and soothing for you.

How soon will I see results?

Some users feel lighter, warmer, or more relaxed feet after a few sessions, while others may notice changes over several weeks of consistent use. Results vary from person to person.

How often should I use it?

We generally recommend 1–2 sessions per day. Consistent daily use tends to be more effective than occasional use.

Safety & Suitability

Can I use NeuroMat if I have a medical condition?

If you have diabetes, heart disease, a pacemaker or other implanted device, epilepsy, are pregnant, or have any serious medical condition, you should consult your healthcare professional before using NeuroMat.

Is NeuroMat safe for seniors?

Many seniors use EMS‑based devices, but we always recommend checking with a healthcare provider, especially if there are existing health conditions or mobility issues.

Can multiple people use the same NeuroMat?

Yes, as long as the mat is kept clean and each user follows the safety guidelines. Each person should start with a low intensity and adjust to their comfort.

Product & Technical Details

Do I need gels, pads, or extra accessories?

No. NeuroMat is designed to be used with bare feet directly on the mat. It comes with everything you need to get started.

How is NeuroMat powered?

NeuroMat is powered by a built‑in rechargeable battery. Simply connect the included charging cable to recharge between uses.

How long does the battery last?

Battery life depends on intensity level and frequency of use, but it is designed to support multiple sessions on a single charge.

How do I clean and store NeuroMat?

Turn the device off and unplug it. Wipe the surface gently with a soft, slightly damp cloth and let it dry completely. Store flat in a cool, dry place away from direct sunlight.

Support

How can I contact customer support?

You can reach our support team via email or the contact form on our website. We’re happy to help with product questions, order issues, and usage guidance.

What if my NeuroMat arrives damaged or isn’t working properly?

Please contact us immediately with your order details and a brief description (and photos, if possible). Our team will assist with troubleshooting, replacement, or other solutions under our return policies.

Buy NeuroMat

If you’re ready to take an active step toward more comfortable, energized feet, NeuroMat is here to help.

Sale!

NeuroMat (Official Retailer) 2026

Original price was: US$199.90.Current price is: US$84.75.